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Costume Contact Buying Process

Contact Buying Process

First and foremost, in accordance with federal regulations customers must have a valid prescription to legally purchase contacts, even non-corrective (cosmetic) lenses.

You may provide us with your prescription one of the following two ways.

Option A:

  1. Provide us with a paper, faxed, or emailed copy of your prescription from your optometrist.
  2. Contacts may then be released to customer.

Option B:

  1. Provide us your information and your prescriber’s information and with your permission we will verify the information with your optometrist.
  2. Once your information is submitted we use an automated system to call your optometrist.
  3. When called, your optometrist can choose to verify your prescription, inform us that the prescription is invalid or that the prescription is inaccurate and provide the correct prescription information.
  4. If verified immediately we may release contacts to customer.
  5. If there is no response from the doctor’s office after an 8 business hour period we're then allowed to consider it verified and release the contacts to the customer at that time.

 With either method, you will be able to purchase contacts from us for as long as the prescription is valid without going through the process again.

 

FAQs

If the contacts are cosmetic only and non-corrective why do I need a prescription?

Decorative contact lenses are medical devices. The U.S. Food and Drug Administration oversees their safety and effectiveness, just like contact lenses that correct your vision. As such the FTC requires you to obtain a prescription to ensure proper fit, which along with proper use and care, can help to prevent injury and infection.

 

In the past Nick Nackery recommended against buying cosmetic contacts. What has changed?

The safety and health of our customers is and always has been our top priority. Primal Contacts is the first manufacturer we have found who is properly licensed and complies with federal regulations. We continue to urge you to not purchase contacts from anyone who doesn’t require a prescription as they are not adhering to regulations and the contacts they sell could damage your eyes.

 

Where can I find more information about contact lens safety?

Visit www.nicknackery.com/contact-safety to find information about safety and regulations from the FDA, FTC, CDC and AAO.